Every age is marked with its
distinctive features. Some decades ago it was the industrial age where manpower
was required to accomplish most business tasks. The situation is however, different
today-the Information age where Mind power is required more than Manpower to
deliver results. The huge opportunities
available to mankind in this 21st century were never in place
decades ago. The uniqueness of these opportunities is defined by the myriads of
problems enclosing them. Exploring these challenges for our benefits require
some critical skill sets.
Contrary to believe in some quarters,
great rewards still abound in this age! It’s only that they are received by
individuals who can marshal relevant critical skills to deliver effective
business solutions in real time. The success model I developed for this century
is R=f (Sp).
Where:
R=Reward, Sp=Problems’ solution.
The reward you get is a function of the problem you solve. The 21st
century like no other is about result. This clearly explains why organizations
tie compensation to performance. Let’s
take a look at a number of these skills:
EFFECTIVE COMMUNICATION SKILLS: There has never been need for
effective communication in business and leadership more than today. Communication
becomes effective if you are able to get your message across, sending the right
signals that you’re saying what you mean and that you mean what you say.
Understanding the point you are making should not take special effort on the part
of the person you’re talking to. The heart of effective communication in this
century is LISTENING. Listening skill is such a critical skill that can
facilitate smooth and effective communication. Excellent listening skill
entails listening with empathy—seeking to clearly understand what’s being said
per time before speaking. This is clearly a shift in paradigm from what it used
to be when people ‘listen’ just for the sake of giving a response and not to
understand. What makes communication effective is not just speaking but deep
listening. This skill is learnable.
INTRA AND INTERPERSONAL SKILLS: Deals with what meaning you attach
to situations and circumstances around you. One rule for good intra and
interpersonal skills is ‘Never you underestimate anyone’. The way you relate
with others will determine how they respond to you. Treating everyone with
utmost kindness is a critical skill require for success in this century. Anyone
with good set of values can be outstanding in intra and interpersonal
relationship.
EMOTIONAL INTELLIGENCE: Do you know that 80% of why you succeed is
attached to your emotion. In the face of constant rush and hustle that
characterizes today’s business environment, you should be able to hush yourself
and analyse situation before taking decision. The major keys to unlocking
emotional intelligence include: Self-Awareness, Self-regulation, Motivation,
Empathy and Social skills. Success in this 21st century demands a
high score in emotional intelligence (EQ).
NEGOTIATION SKILLS: Life does not give
you what you want; it only surrenders to you what you negotiate. Life in its
entirety is about negotiation. You can negotiate your way to success. The key
ingredients required for developing this vital skill include:
Power- Assess the power to close the
deal.
Information-Arm yourself with the right set of information.
Time- Have the time to negotiate. Negotiation is not best done in a
hurry.
FINANCIAL INTELLIGENCE: This is premised on three major factors---
·
Your ability to know that money can work for you
and not you working for money.
·
Your ability to reduce cost and take calculated
risks in investment.
·
Your understanding of the Value of money.
EXECUTIVE INTELLIGENCE: This simply connotes common sense and not
any special type of skill. The truth is everyone can deploy common sense at
will but not all of us do so. Executive intelligence zooms in on your ability
to analyse situation properly in a bid to finding appropriate solution. Here
are four key ingredients of executive intelligence:
·
How you accomplish a task;
·
Working with and through people;
·
Judging Oneself;
·
Your ability to adapt to situations accordingly.
NETWORKING SKILL: Networking has suddenly become an essential skill
required for success in this age and time. Some often say ‘’your net worth is a
function of your network’’. This saying validates the importance of networking
skill in this century. I once learnt from a network marketing expert that the
distance between any one and the president of U.S or the President of your
country is 6 persons away. In other words, network with 6 persons and you might
have access to the President of your country.
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